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POLICIES & PROCEDURES : Attendance & Make-ups: • Make-ups are NOT GUARANTEED. 24 hours minimum notice is required and your teacher having an open spot in their schedule. If they do not have any open spots for make-ups that work with your schedule, that lesson will be forfeited. No Refunds or credits are given for missed lessons. • We are closed for 4 weeks every year w/ out refunds or makeups (Spring break, 4th of July week Thanksgiving week, Christmas/NYE week) This will still give each student 48 lessons/year due to the 5th lesson/month that occurs 4 times/year. • If the instructor is out for a performance, gig or out sick, a substitute will be provided for your scheduled class. Tuition & Autopay: • All students must be enrolled in our Autopay system. Our draft date is the 26th of every month for the future month’s tuition. Late payments, made 3 days or later from the due date, will be assessed a $25 late fee per student. To cancel future lessons, you MUST notify the office 30 days prior to the last desired lesson & fill out the Cancellation Notice Form on our website. NO REFUNDS or CREDITS are allowed for missed lessons.